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Ticket System

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    Platform


    Web platform for technical inspection forms and audits. The back office reports a problem with an equipment of the company to the field technical team. The responsible technician is sent to the location, fixes the issue and fills out a report. The whole process from reporting the problem to its removal is being monitored and analyzed by the platform.

    Scope

    • Internal platform
    • Internal application

    Contractor

    Hoval AG


    Positive impact


    The company started monitoring the whole process and managed to identify and analyze what, where and when is breaking. The company also monitored who is responsible for fixing each problem, how much time the employee needed and what costs occurred because of it.

    Technologies

    • Electron
    • Android Java
    • Swift
    • PHP
    • HTML/CSS
    • JavaScript
    • MySQL

    Components

    • Cloud server
    • Mobile application
    • Desktop application

    Web platform for technical inspection forms and audits

    Company

    • About us
    • Our projects
    • Contact us

    Products

    • Night Eye
    • BlockZilla
    • Drive Password
    • Visual Debug
    • Horenso
    • Movemar

    Services

    • Platform Development
    • Mobile App Development
    • Decentralized Application Development
    • Smart Contract Development
    • Browser extensions

    Location


    RAZORlabs - Software Solutions
    Ravnogor Str. 1, office 3
    Sofia, 1756
    Bulgaria

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