Platform
Messaging platform for customer support. The platform offers great flexibility for handling support tickets for one or more products. It allows custom filters to be created for each product/organization, different user rights and more.
Scope
Internal platform
Contractor
CALLPINO Ltd.
Positive impact
The platform allows the supervisors and managers to monitor the incoming customer support tickets and how they are handled by the teams.
Technologies
- PHP
- HTML/CSS
- JavaScript
- MySQL
Components
- Cloud server
Messaging platform for customer support
