Platform
Ticketing system to manage incoming repair/build requests for laptop and desktop computers. The system follows the unique process of the company when handling each request.
Scope
Internal platform
Contractor
LAPTOPBG Ltd.
Positive impact
The ticket system significantly reduced the communication load inside the company. It improved task management and collaboration. In general, the company saw increased productivity in its teams.
Technologies
- PHP
- HTML/CSS
- JavaScript
- MySQL
- Excel
- XML
Components
- Cloud server
Ticket system for computer repair shop
