Web platform for technical inspection forms and audits. The back office reports a problem with an equipment of the company to the field technical team. The responsible technician is sent to the location, fixes the issue and fills out a report. The whole process from reporting the problem to its removal is being monitored and analyzed by the platform.
The company started monitoring the whole process and managed to identify and analyze what, where and when is breaking. The company also monitored who is responsible for fixing each problem, how much time the employee needed and what costs occurred because of it.
Web platform for technical inspection forms and audits